At our website, we encourage all customers to take advantage of our free IPTV trial before purchasing. This allows you to evaluate the quality of our servers and ensure that our service meets your expectations.
Once your order has been processed, your IPTV subscription will be activated and the activation details will be sent to your email address. Please note that activation requires us to register your device (MAC address or equivalent) on our servers and allocate server resources specifically for your account.
We offer a 5-day money-back guarantee on eligible subscriptions. If you are not satisfied with our service, you may request a refund within 5 days of your purchase. Refund requests submitted after the 5-day period will not be eligible.
To qualify for a refund:
- The request must be made within 5 days of the purchase date.
- The issue must not be caused by unsupported devices, incorrect configuration, internet connection problems, or third-party applications.
- Our support team must be given the opportunity to troubleshoot and resolve any technical issues before a refund is approved.
Please note that 7-day trial subscriptions are non-refundable, as they are intended for testing the service before purchasing a longer-term plan.
We recommend starting with a 1-month subscription if you are trying our service for the first time. Once you are satisfied with the quality and stability of the service, you can confidently upgrade to a longer-term plan.
If you experience any setup difficulties or technical issues, our support team is ready to help. Simply contact us through our support email, and we will work with you to resolve the issue as quickly as possible.